Why Your Business Needs CSHub

Chats arrive from WhatsApp, Instagram, and Telegram. Orders live in a spreadsheet. Follow-ups get forgotten. Landing pages sit on someone else's platform. CSHub pulls all of it into one workflow: answer chats, manage leads, and sell automatically from a single dashboard.

Omnichannel Inbox

One inbox for WhatsApp Cloud API, WhatsApp Unofficial, Instagram, Facebook Messenger, Telegram, and the LiveChat widget on your site. Every conversation, contact, and chat history in one place, ready to split across agents with their own permissions.

An AI Agent That Actually Sells

Train the AI on your product catalog and knowledge base. The RAG-powered AI Agent answers product questions, recommends variants, calculates shipping costs, and even creates transactions straight from the chat. A keyword chatbot covers simple replies, AI Commerce handles repetitive sales conversations, and Appointment Booking AI schedules meetings in plain language.

CRM, Lead Pipeline, and Tickets

Move leads across a drag-and-drop Kanban board with forecasting, handle complaints through prioritized support tickets, and set SLA escalation that flags chats left unanswered. Lead Intelligence scores contacts and advances stages automatically.

Online Store, Products, and Orders

Run your own storefront with checkout and payment gateway. Manage products with variants and tiered pricing, backed by real-time stock so you never sell what you no longer have. Orders from the store and marketplaces land in one queue, and abandoned cart recovery follows up with customers who never finished checking out.

Marketing and Acquisition

Send mass broadcasts to thousands of contacts across channels, build landing pages, bio links, and forms without coding, shorten URLs with link tracking that measures conversions, and find prospects with built-in contact discovery. Google Sheets integration included.

Reporting and Mobile App

Track revenue, conversion funnels, and agent performance with real-time reports. The CSHub Mobile app for iOS 14+ and Android 8+ (beta, free for active subscribers) puts the all-channel inbox, revenue and lead stat cards, a seven-day trend chart, and push alerts for AI closings, new chats, cart recovery, and paid orders in your pocket.

Plans and Pricing

Start with a free 7-day trial, no credit card required. Paid plans: Starter at IDR 300,000/month, Migration at IDR 700,000/month, and Bisnis at IDR 2,500,000/month with the full e-commerce module. Annual billing saves 20%, you can cancel anytime, and your data is kept for 90 days afterwards.

Trusted by Indonesian SMEs

More than 50 SMEs are active in the early-access program, with 100,000+ messages sent during beta. Typical setup takes under 10 minutes, with onboarding help from the CSHub team.