Project Overview

Sales and support teams are not always at a laptop. This app brings the whole WhatsCRM Hub workflow to the phone, connected to the platform over REST and a realtime WebSocket channel.

The Challenge

Response speed is the lifeblood of conversational CRM. Notifications must arrive instantly, replies must take a couple of taps, and broadcast campaigns must resume automatically when a connection drops mid-run.

Scope of Work

• Mobile navigation designed around the sales and support roles
• Realtime integration over WebSocket plus push notifications
• A Kanban pipeline that drags naturally on a touch screen
• Broadcast module with live progress and automatic resume
• White-label system: app name, icon, colours, and splash screen fully replaceable
• Publication to the App Store and Google Play under the client brand

Key Features

• WhatsApp, Instagram, and Telegram inboxes on one screen
• Realtime push notifications, swipe-to-reply, and quick replies
• Drag-and-drop deals across stages, including custom stages
• Support tickets with live status and pipeline insight
• Buying-signal detection that triggers automatic upgrade offers

Technology

A native mobile app running against a live WhatsCRM Hub installation through REST APIs and realtime WebSockets.

Outcome

Teams reply faster because conversations can be handled anywhere, and the platform owner gains a branded app on both stores as an extra selling point.