WhatsCRM is the flagship product we built and developed in-house at Manufactur Digital Hub. Born from a real market need in Indonesia for a CRM solution integrated with WhatsApp — the most dominant communication channel in Southeast Asia.

More than just a chatbot, WhatsCRM is a complete ecosystem for managing customer relationships:

• AI Chatbot: An intelligent AI-based chatbot with RAG knowledge base, capable of answering customer questions contextually and accurately.
• Multi-Channel: One dashboard for WhatsApp, Instagram DM, Telegram, and Facebook Messenger.
• CRM Kanban: Visual pipeline for tracking leads and deals.
• Broadcasting: Send mass messages via WhatsApp Business API (WABA) with template management.
• Project Management: Manage tasks and projects directly from the platform.
• White-Label: Ready to be rebranded and resold by resellers.

Tech Stack: Laravel, Vue.js, Node.js, PostgreSQL, Redis, Laravel Horizon, Supervisor, WhatsApp Business API, OpenAI integration.