Project Overview

The public side of SpotHub is where travelers meet destinations. Unlike the operator panel, the goals here are discovery and booking speed — from search to a QR e-ticket in hand, with no queue at the counter.

The Challenge

Travelers often do not know the name of the place; they know the atmosphere they want and how far they are willing to drive. Search had to answer both, and booking had to finish before the intent faded.

Scope of Work

• A destination catalogue searchable by atmosphere, category, and location down to village level
• GPS radius discovery based on the user current position
• A booking flow covering entry tickets plus rides and add-on menus
• Payment integration using digital wallet balance and e-wallets
• Automatic QR e-ticket issuance, ready for gate validation
• Affiliate and referral programmes to drive visitor-to-visitor recommendations

Key Features

• Find places by the atmosphere you want, not just by name
• GPS radius search for the closest options right now
• Adult, child, motorcycle, and car parking tickets in one basket
• QR e-tickets issued automatically after payment and scanned once at the gate
• A digital wallet with balance, top-up, withdrawal, and transaction history
• Available as both a website and a traveler mobile app

Technology

A traveler website and mobile app sharing one real-time data source with the operator panel and internal team app, so ticket availability and prices never diverge across channels.

Outcome

Destinations gain a direct sales channel instead of depending entirely on counter sales, while visitors arrive with tickets already in hand and enter on a single scan.